Privacy Notice

1. About this policy

This Privacy Policy explains how Office Fit-Out Dubai collects, uses, stores and shares personal data when you visit www.officefitoutdubai.com, contact us, request information about our services, subscribe to marketing communications or otherwise interact with us.

For this policy, “OFD”, “we”, “us” and “our” mean Office Fit-Out Dubai. Office Fit-Out Dubai is the trading name of Janat Al Manzel Interior Design L.L.C, trade licence number 667286. Our office is at Office 307, Apex Atrium, Motor City, Dubai, United Arab Emirates.

We aim to process personal data fairly, transparently and securely in accordance with applicable UAE data protection law, including Federal Decree-Law No. 45 of 2021 concerning the Protection of Personal Data, where it applies.

2. How to contact us about privacy

Questions, requests or complaints about this policy or our use of personal data should be sent to:

Email: projects@officefitoutdubai.com
Telephone: +971 4 430 8500
Address: Office 307, Apex Atrium, Motor City, Dubai, United Arab Emirates

3. Personal data we collect

The personal data we collect depends on how you interact with us. It may include:

Identity and contact data, such as your name, job title, company, email address, telephone number and business address.
Project and enquiry data, such as your workspace requirements, location, timing, budget information, project brief and any information you include in a form, email, telephone call or meeting.
Communication data, including our correspondence with you, meeting notes, requests, feedback and complaints.
Marketing data, including your subscription status, preferences and interactions with marketing emails.
Technical and usage data, such as your IP address, device and browser information, approximate location, pages visited, referral source, dates and times of visits, and information collected through cookies or similar technologies.
Supplier and professional contact data where you represent a landlord, consultant, authority, contractor, supplier or other organisation involved in a project.
Recruitment data if you send us a CV or employment enquiry, including employment history, qualifications and information you choose to provide.

Please do not send sensitive personal data through our website unless we specifically request it and explain why it is needed.

4. How we collect personal data

We collect personal data directly from you when you complete a website form, request a callback, subscribe to our mailing list, contact us by email or telephone, meet with us, or enter into discussions about a project.

We may also receive data from your employer or colleagues, project stakeholders, publicly available business sources, professional advisers, social media platforms, advertising networks, analytics providers and the technology providers that support our website and communications.

Our website is hosted on Wix. Wix may collect technical and usage information when visitors use the website and may process that information on our behalf under its own service terms and privacy arrangements.

5. Why we use personal data

We may use personal data to:

respond to enquiries and arrange consultations, callbacks, site visits or meetings;
understand workspace requirements and prepare proposals, budgets, designs or quotations;
take steps requested by you before entering into a contract;
deliver and manage contracted design, fit-out, approval, technology or advisory services;
communicate with clients, prospective clients, project stakeholders, suppliers and professional advisers;
operate, secure, maintain and improve our website and digital services;
measure website performance and understand which services and content are useful to visitors;
send marketing communications where you have consented or where otherwise permitted by applicable law;
protect our legal rights, prevent fraud or misuse, and establish or defend legal claims;
meet legal, regulatory, accounting and record-keeping requirements; and
assess recruitment enquiries and applications.

Depending on the circumstances and applicable law, our basis for processing may be your consent, the steps needed to respond to your request or perform a contract, compliance with a legal obligation, or our legitimate business interests where those interests do not override your rights.

6. Marketing communications

We may send you news, project updates, insights or information about our services if you have asked to receive them or if applicable law otherwise permits us to do so. You can unsubscribe at any time by using the unsubscribe link in an email or contacting us.

Withdrawing from marketing does not prevent us from sending service messages or responding to an active enquiry or project.

7. Cookies and similar technologies

Cookies are small files stored on your device when you visit a website. Our website may use the following categories:

Essential cookies needed for security, navigation and core website functions.
Functional cookies that remember choices or enable enhanced website features.
Analytics cookies that help us understand website traffic and performance.
Marketing cookies that may measure campaigns or support relevant advertising.

Where consent is required, non-essential cookies should not be used until you make a choice through our cookie banner. You can revisit your cookie choices through the privacy or cookie settings control shown on the website. You can also manage cookies through your browser settings, although blocking essential cookies may affect website operation.

The cookies and third-party services used by the site may change when website features or integrations are updated. The cookie banner and its preferences panel provide the current categories and details identified by the website’s cookie scan.

8. When we share personal data

We do not sell personal data. We may share it only where reasonably necessary with:

Wix and other website, hosting, cloud, email, communications, analytics, security or customer-management providers;
consultants, designers, contractors, suppliers, landlords, building managers, approval authorities and other project participants where needed for an enquiry or contracted project;
professional advisers, including lawyers, accountants, insurers and auditors;
government bodies, regulators, law-enforcement agencies or courts where required or permitted by law; and
a buyer, investor or successor if our business or assets are reorganised, financed, sold or transferred.

We expect service providers acting on our behalf to protect personal data, use it only for authorised purposes and comply with applicable confidentiality and data protection requirements.

9. International transfers

Some technology and service providers may store or process personal data outside the UAE. Where applicable law restricts an international transfer, we will use an approved transfer mechanism or other appropriate safeguards and take reasonable steps to ensure that the information remains protected.

10. How long we keep personal data

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, including to respond to an enquiry, manage a project, maintain business records, resolve disputes and meet legal or regulatory obligations.

As a general guide:

unsuccessful or inactive enquiries may be retained for up to 24 months after the last meaningful contact;
marketing records are retained until you unsubscribe or we determine that the information is no longer current;
client, project, supplier, financial and contractual records are retained for the period required by applicable law and our legitimate record-keeping needs;
recruitment information for an unsuccessful applicant is normally retained for up to 12 months unless a longer period is agreed or required; and
cookie, analytics and security records follow the settings and retention schedules of the relevant website and technology providers.

We may retain information for longer where required by law, needed for legal proceedings, or necessary to protect a person’s vital interests. We may also keep information in anonymised form where it can no longer identify an individual.

11. Security

We use reasonable administrative, technical and organisational measures intended to protect personal data from unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, secure accounts, encrypted connections, backups and staff or supplier confidentiality requirements.

No internet transmission or storage system can be guaranteed to be completely secure. Please avoid sending confidential project files or sensitive personal data through an unsecured channel.

12. Your data protection rights

Subject to applicable law and any relevant exceptions, you may have the right to:

receive information about the personal data we process and how we use it;
request access to or a copy of your personal data;
request correction of inaccurate or incomplete data;
request deletion of personal data;
request restriction or suspension of processing;
object to certain processing or automated decisions;
request transfer of eligible data to you or another organisation;
withdraw consent where processing is based on consent; and
raise a complaint with the competent UAE data protection authority.

To make a request, contact us using the details in section 2. We may need to verify your identity and clarify the scope of your request. A right may be limited where an exception applies, including where information must be kept to comply with law or establish, exercise or defend legal claims.

13. Third-party websites and social media

Our website may link to third-party websites or social media services. Those organisations control their own processing and privacy practices. We recommend reviewing their privacy notices before providing personal data.

14. Children

Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal data from children through the website. If you believe a child has provided personal data to us, please contact us so that we can review and, where appropriate, delete it.

15. Changes to this policy

We may update this Privacy Policy when our practices, website services or legal obligations change. The current version will be published on this page with a revised effective date. Material changes may also be communicated by another reasonable method.